Rules of Play at Crazy Town

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  1. Crazy Town has a strict age and height policy. Children up to the age of 10 are allowed on the equipment, provided they do not exceed the height restriction of 4ft 9 inches
  2. All children must be accompanied by an adult, who is soley responsible for that child/children. Children are not the responsibility of Crazy Town staff, and therefore parental supervision is required at all times.
  3.  All children must be paid for on our  online booking system, either for General Admission or birthday parties
  4. Adults are not permitted to play on the play structure.
  5. If you or your children are unwell, please refrain from visiting Crazy Town, we can always change your booking.
  6. Whilst playing on the equipment, children must wear socks at all times and have bodies, arms and legs covered.
  7. Only food and drinks purchased from the Crazy Town menu is allowed. Any customers seen to be eating food or drinks brought in from outside the centre will be approached.(Exceptions will be made for babies under 12 months)
  8. crocParents are allowed to supervise younger children or children with disabilities whilst playing on the equipment: 
  9. The Toddler area is specifically designed for babies and children up to 3 years of age. Older children must use the larger play equipment
  10. If whilst playing on the equipment, children/adults display inappropriate behaviour, they will be called off the equipment.
  11. All play sessions are to be paid for online, however walk-ins are allowed subject to availability.
  12. Crazy Town will not be held responsible for customers personal belongings that are left unattended.
  13. Due to the sensitive nature relating to photography in areas where there are children, Crazy Town prohibits the use of cameras/phone cameras. (Photographs are allowed to be taken with birthday parties only)
  14. At Crazy Town, we practice a zero tolerance policy. This includes bullying, or any form of threatning or abusive behaviour, either towards children ,parents or members of staff. If situations cannot be resolved, Management reserve the right to instruct people to leave the centre.
  15. Whilst every effort has been made and continues to be made to ensure the safety of children, any accident must be reported to a member of staff. It is then logged into our accident report file and aids our efforts to ensure safety.